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Details for the leak allowance program, along with the application form, are outlined on the program page here:

https://www.london.ca/residents/Water/water-bill/Pages/Leak-Allowance.aspx

Before submitting a request or question regarding the Thirstmobile (i.e Mobile Water Fountain), please see the conditions and reservation form on the page here:

https://www.london.ca/city-hall/special-event-planning/Pages/Thirstmobile.aspx

For questions regarding a specific bill, please first contact London Hydro at:

https://www.londonhydro.com/site/#!/contact_us

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