Please visit London.ca/covid-19-coronavirus-information for updates and more information about affected City of London services.
The City of London ("The City") grants you a limited, non-exclusive, non-transferable licence to access and make personal use of the Site for non-commercial use, provided the Site is not modified or downloaded (other than page caching) unless expressly authorized by the City. You will be fully responsible for any consequences resulting from any use. This licence does not include any right for resale or commercial use of the Site or its content. No derivative use of the Site or its contents or any use of data mining, robots, or similar data-gathering and extraction tools is permitted. Any unauthorized use of the Site will terminate the licence and all the limited rights or permission granted by the City.
The City owns the intellectual property rights, including copyright, or has acquired the necessary licences, in the information including all text, graphics, images, HTML code, multimedia clips, icons, the selection and compilation of the contents of the Site (collectively the "Contents").
The Contents on this Site and its compilation are protected by Canadian and international copyright, and trademark laws. Unauthorized use of the Contents may violate copyright, trademark, and other laws. You may make a single copy of the Contents on this Site for non-commercial, personal or educational use only. Copying, repackaging, redistributing or modifying the Contents provided by this Site, in whole or in part, in printed or electronic format, is strictly prohibited.
Where applicable, you may post or submit comments, suggestions, ideas, questions, or other information to the City, provided the content is not illegal, obscene, defamatory, threatening, contrary to human rights legislation, contrary to city policy, an invasion of privacy, objectionable, or infringing of intellectual property rights of third parties, does not contain personal information about a third party, and does not consist of or contain software viruses, commercial solicitation or any form of "spam". You must not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of such content.
The City takes no responsibility and assumes no liability for any Material posted by you or any third party.
The Contents, products and services are provided in good faith on an "as is" basis and were current at the time of posting for use on the Site.
The City is not responsible for any liability for any direct, indirect, incidental, consequential or other damages resulting from the use, misuse or misinterpretation of any content, products or services provided by this Site.
You agree to indemnify, defend and hold harmless the City and its officials, councillors, officers, employees and authorized representatives from and against any liability, loss injury (including injuries resulting in death), demand, action, cost, expense, or claim of any kind, including but not limited to lawyer's fees, relating in any way to your use of the Contents, products or services provided by this Site.
You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the Site. You may not use any logo or other proprietary graphic or trademark as part of the link without express written permission of the City.
The use of the Site and any purchase made on this Site are governed by the laws in force in the Province of Ontario and Canada. You agree and submit to the exclusive personal jurisdiction and venue of the courts located in London, Ontario.
The City has attempted to be as accurate as reasonably possible, however it does not warrant that product descriptions or other Contents of the Site are accurate, complete, reliable, current, or error-free.
Payment terms are within the City's sole discretion, and unless otherwise specified in the City's invoice, payment must be received by the City prior to the City's acceptance of an order. Orders are not binding on the City until accepted by the City. Separate charges for shipping and handling may be shown on the City's invoice. You are responsible for any taxes applicable to your order or use which will be shown as a separate charge on the City's invoice. You are responsible for any other charges or tariffs (including but not limited to customs) that may be applicable.
The City of London is committed to protecting your privacy.
This website, and our practices, have been designed to ensure compliance with the privacy provisions of the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA). By visiting www.london.ca visitors are accepting the practices described in this privacy statement.
Personal Information: The City does not automatically gather any personal information from you such as your name, phone number, street or email address. This information is only obtained if you supply it voluntarily. Any personal information you provide to us is collected, used and disclosed in accordance with MFIPPA. We will not sell, share, or rent your personal information to any third party. The City will only use or disclose your personal information in accordance with what is permitted under MFIPPA. The City uses encryption technology to keep any personal information collected through the site confidential. All user information is maintained in a secure environment only accessible by authorized personnel.
Logging Practices: When you browse the City's website our servers automatically collect limited amounts of standard information for traffic monitoring and statistical purposes. This information does not identify a visitor personally and is only used to administer the site and identify usage trends to improve the website. Our web logs store the domain name and IP address from which the City's website was accessed; the type of browser and operating system used; the date and time the site was access; the pages visited, and; the region of the world from which the site was accessed.
External Links: The City's website has links to other external websites for your information and convenience. The City of London is not responsible for the privacy practices of websites linked to from our Site.
Freedom of Information (FOI) Requests: The City of London is committed to openness and transparency by facilitating access to records cord falls under one or more of the exemptions or exclusions within the Municipal Freedom of Information and Protection of Privacy Act.
Changes may be made to this statement from time to time. Users are encouraged to check this statement periodically.
If you have any questions or would like further information on the City’s MFIPPA policies and procedures, please contact:
City Clerk’s Office
Records and Information Services